When submitting an order to Rachel Lucie Jewellery Designs, you are entering into a contract with us to supply you with handmade jewellery items as described in the product details. This contact will become binding upon our acceptance via email of your order.
In the rare circumstance of the product you ordered not being available, we will contact you as soon as possible to discuss the appropriate action (i.e. full refund or a substitute product incurring a part refund or extra payment as required)
All jewellery on this website has been handmade by Rachel Lucie. Many items are made to order, and unless otherwise stated at the time of ordering, your order will be shipped within 2-5 working days.
For bespoke orders, you will be given an estimated dispatch time when the design details are finalized. Some semi-precious stone beads may be sourced from other countries, and this will affect the completion date.
Rachel Lucie Johns, 56 Palace House Road, Hebden Bridge, W Yorkshire, HX7 6HW
+44 (0)7970 889925
Contracts with Rachel Lucie Jewellery Designs are subject to UK Law.
Sterling silver (or in cases as described in the product details .999 purity silver) jewellery handmade by Rachel Lucie which may feature pre-made components such as chains, charms or clasps.
Some items are now made using rolled gold which is 50 times thicker than normal gold plating and guaranteed for frequent use for many years without wear.
Jewellery is not hallmarked as the silver components are below the weight at which hallmarking is required by UK Law. Individual component items (above) may contain a '925' mark.
Other parts of the jewellery will be semi-precious, freshwater pearl, glass or other types of beads. Oxidized designs use liver of sulphur to darken the surface of the silver.
Product Descriptions and Photos
Clear pictures are provided to allow you to see Rachel Lucie's jewellery. However, please be aware that they are taken in close up. Please pay close attention to the measurements provided for a true idea of scale.
Photographs taken may well be the actual item you will receive, or what we deem to be a clear representation of the product if more than one has been made. Due to the irregularities in gemstones themselves, and the handmade nature of Rachel's work, we reserve the right to sell items with minor differences to the products photographed.
Please be aware that the colours displayed on our website we consider to be close renditions of the actual colours of the stones and pearls used. However they cannot be guaranteed 100% accurate, as this will vary depending on each individual computer's monitor settings.
All our jewellery is beautifully packaged, ready to give as a gift. Carefully wrapped in tissue paper and in an organza bag or gift box (made from recycled card) as shown with the product details, it will come complete with a branded tag also.
Rachel aims to manage her business with eco-awareness, and recycles outer packaging such as padded envelopes wherever possible. Your jewellery may therefore arrive in a recycled padded envelope. Inside, your jewellery will be beautifully wrapped, as pictured.
VAT and Import Duty
All prices are stated clearly in British Pounds (GBP) at their full price. No VAT is added as Rachel Lucie Jewellery Designs is currently not a VAT registered company.
Rachel Lucie Jewellery Designs is not responsible for any import duties which may be applicable to your country.
Rachel Lucie Jewellery Designs website does not contain any content unsuitable for minors or offensive materials, however, we cannot be held responsible for the content of any third party websites we provide links to from this site.
All Site Content and Jewellery Designs are Copyright © 2008-2012 of Rachel Lucie Johns and Rachel Lucie Jewellery Designs. All rights reserved.
All images and products are available for social sharing (e.g Twitter, Facebook, Digg, Pinterest etc) where full URLs and credit are provided to Rachel Lucie Johns or this site. Sharing is positively encouraged!
Please contact us to gain prior consent if you would like to use any images or content for any other purpose. Anyone found to be in breach of copyright will be legally pursued.